Do you have to often, troubleshoot Outlook crash with Microsoft Office 365 Most of us prefer using Outlook as it is easier and safer as it integrates with many devices and applications. Remove the above folder and files from the user's folder in the Kerio store directory. Does Mail keep crashing on your Mac after an update to High Sierra Or having other Mac Mail App issues If so, lets fix these Mail issues. Make a backup of the following folder and files: MacOS: /usr/local/kerio/mailserver/store/įrom the store folder, navigate to the user's folder:
Windows: C:\Program Files\Kerio\MailServer\store\ The default paths are (could be different if you changed it during install): The below process can be applied to reset other Email clients profiles such as Outlook for Mac, Webmail, or Kerio Connect Client. To resolve KOFF issues, first of all, try Manually Clearing KOFF Cache on Client PC. It's recommended to reset the user's profile from the server and recreate the user's account. As a result, KOFF may have email synchronization issues, such as missing emails, folders, and public contacts and calendars.ĭue to the above issues, KoffRtfWrapper.exe and KoffBackend.exe processes may consume high amount of System Resources causing Outlook crash, generating KERNELBASE.dll warnings and RPC connection failures. Kerio Outlook Connector may cause Outlook freezes, becoming unusable or not launching at all.
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